Conflict Resolution: Simulating Real-Life Hotel Customer Service Scenarios Using Virtual Reality.18/2/2023  Conflict resolution is an essential skill in the field of customer service. It is the process of finding a peaceful and mutually acceptable way to resolve conflicts or disagreements between parties. In the hospitality industry, conflicts can arise due to various reasons such as misunderstandings, miscommunication, and differing expectations.
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Why is it the right time to talk about AR & VR for business? AR and VR can enhance customer experiences by providing them with personalised and engaging content, such as virtual tours of physical stores, virtual try-ons of products, or interactive games that help customers engage with a brand. And creating immersive and interactive advertising campaigns can help businesses stand out to capture customers' attention and provide businesses with valuable insights into customer behavior and preferences. AR and VR are truly transforming the way we learn and work, making these technologies an exciting area to explore and learn about. Categories
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