Conflict Resolution: Simulating Real-Life Hotel Customer Service Scenarios Using Virtual Reality.
Conflict resolution is an essential skill in the field of customer service. It is the process of finding a peaceful and mutually acceptable way to resolve conflicts or disagreements between parties. In the hospitality industry, conflicts can arise due to various reasons such as misunderstandings, miscommunication, and differing expectations.
Virtual Reality: A Behind-the-Scenes Look at the People and Practices That Make a Safari Lodge Exceptional.
As the travel industry continues to evolve and adapt to the changing needs and preferences of travellers, more and more luxury lodges are turning to virtual reality and 360º video to showcase their properties and services to potential guests. One of the key ways in which these technologies are being used is to give potential guests a behind-the-scenes glimpse at the inner workings of a luxury lodge, including the staff and processes that go into delivering an exceptional guest experience.
With an estimate of over 65% of the population being visual learners, creating content to visually represent video, explainers or even data is a great way to resonate more with your audience. There is a tough question to answer these days, how to retain staff? So we intended to answer this question as quickly and clearly as possible and show step by step the process of implementing Augmented Reality within your organisation. Check now...
The slow pace of change in management process is resulting in the weakening of productivity levels. Since Covid, productivity isn't where it used to be. Companies have gone back to training their workforce, yet they're not seeing the conversion into their productivity figures and the shortage of staff is still a real challenge. To get productivity, companies need to create value in the long term. And with it comes innovation, process and workplace improvement.
How do you find good articles to read? This page shares some of the most interesting articles to read on topics related to AR, VR, MR, XR and other acronyms that are already making you dizzy. Every month, we pick a collection of links that our readers liked the most or ranked high. Get the insights and strategies you need to understand the value of AR technology and take action..
The global pandemic completely disrupted work patterns in all companies worldwide. One of the area's most affected has been employee learning and personal development. Working from home has suddenly made it impossible to provide in person, or office based skills training and many industries have had to implement or expand business training online, stretching teams and work patterns. But a revolution was ready to enfold.
The camera of the latest versions of smartphone are getting more and more sophisticated. They allow Augmented Reality to access the device’s RGB camera, gyroscope, accelerometer, orientation, and magnetometer features to display virtual experiences. Complicated terms to help launch fun and highly engaging marketing campaigns. So let's dive-in. There are 2 types of AR experiences: WebAR and App based AR.
This world is shifting to digital. Grabbing paper flyers or a leaflet is quickly being replaced by buyers scanning an augmented reality QR code on websites or directly on outdoor signs. Since the pandemic, the AR real estate market is growing significantly, and property owners need to be engaged in that process. Augmented Reality not only overlaying digital information on your surroundings through the camera of your smartphone, it also creates connective tissue between the physical assets and the AR digital world to ensure that we can place content in particular places. In commercial real estate, property owners can now be ...
Why is it the right time to talk about AR & VR for business? AR and VR can enhance customer experiences by providing them with personalised and engaging content, such as virtual tours of physical stores, virtual try-ons of products, or interactive games that help customers engage with a brand. And creating immersive and interactive advertising campaigns can help businesses stand out to capture customers' attention and provide businesses with valuable insights into customer behavior and preferences. AR and VR are truly transforming the way we learn and work, making these technologies an exciting area to explore and learn about.